Before placing an order, remember that all our products are hand crafted and each Ruckus Dog creation is unique. The minor variations in our distressing process and the various grains in the wood add to the uniqueness of your hanger, artwork or wall dogcor®. We are confident that you will love the products you order from ruckusdog.com.
We are serious about our Return Policy because we want you to be HAPPY with your purchase; and if you're not happy, we want to make it easy to get a refund or replacement. If we were in your position we would want to have this option, and so we offer it to our customers.
Warranty
Sometimes things happen that are beyond our control. If, in the unlikely event, your item arrives in less than perfect condition, please call us at 416 712-6006 or email us at support@ruckusdog.com and we will make it right.
Shipping
Ruckus Dog is located in Toronto Canada. To arrange returns shipping (on us) please email us at info@ruckusdog.com and we will get back to you within the day.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.